Refund Policy

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided the following conditions are satisfied.

  • We are notified within 5 working days that you wish to return the goods for refund.
  • That they are in there original saleable condition, and with original packaging
  • Refunds can only be made to the original card of purchase.

Exceptions to this policy

  • Where goods arrive damaged we MUST be informed with 24 hours so we are able to make a claim on the carrier.
  • ALL external packaging MUST be retained for inspection if required.
  • Goods must be signed for as ”Damaged on arrival”
  • If any of the above are not satisfied we reserve the right to refuse a refund or to make a 30% deduction of the original selling price from the refund.
  • Where goods have been special bought for you, we reserve the right to refuse a refund.
  • If goods are not returned in a saleable condition we retain the right to refuse a refund, or to make a 30% deduction of the original selling price from the refund.